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Participant
Feb 1, 2023 2:46 PM UTC
Question

Adobe Sign user already exists in the organization

Help please!!!
He says that this user already exists in the organization.
I have deleted it from everywhere, from the admin console and adobe bussines and personal account.
The error still remains that this user exists

 

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2 replies

Community Manager
Feb 3, 2023 5:26 PM UTC

@Ion-AMD Please check if any other user have a username/email with the same account.

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kglad
Community Expert
Community Expert
Feb 1, 2023 2:50 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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