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Participant
February 1, 2023
Question

Adobe Sign user already exists in the organization

  • February 1, 2023
  • 2 replies
  • 395 views

Help please!!!
He says that this user already exists in the organization.
I have deleted it from everywhere, from the admin console and adobe bussines and personal account.
The error still remains that this user exists

 

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2 replies

Community Manager
February 3, 2023

@Ion-AMD Please check if any other user have a username/email with the same account.

kglad
Community Expert
Community Expert
February 1, 2023

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html