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E
Egurrola
Participating Frequently
February 6, 2020
Question

Adobe support have lack of knowledge with licensing

Dear Adobe,

 

Maybe you have forgotten yourself what is customer and her time. Every task which could be done in 10 minutes, are stretched to 1 hour. It's like they are paid for hours not work tasks. It's not fair. Are you going to merge support for EU region and improve support?

 

I want to confirm as below:

https://community.adobe.com/t5/the-lounge/slow-customer-support-from-adobe/td-p/9754779?page=1

    Ce sujet a été fermé aux réponses.

    1 commentaire

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    February 9, 2020

    Hi Andrew,

     

    It looks like you posted a link to a resolved thread from early 2018 which you do not seem to be a part of.

     

    What issue in particular are you encountering currently, and how can we (your fellow users) assist you with it here? Thanks!

     

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    February 9, 2020

    PS – If you wish to contact Adobe directly, here are the options in your region:

     

    https://helpx.adobe.com/contact.html

     

     

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