Adobe support options?

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I'm trying to reach Adobe and I see only a phone number. I called that number and it has been ringing for 40 minutes now.

Anyone know of another way to reach Adobe support? I paid them over $2k this year, I think it should be possible to reach support somehow...

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It might be that you need to be a "support administrator". At least, that's what it says on the video on this page. Check it out -- Enterprise and teams | Contact Adobe Customer Care

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Unless you manage a team or enterprise license, I should say (possible given the cost). In this case you must use the Admin console to open a case.

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LMSZAuthor

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Thanks for your help--I do manage an enterprise. There is no chat option on the support page (screenshot below). I don't see any way to open a case on the Admin console page either. I don't know what to do...

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Test Screen NameCorrect answer

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It might be that you need to be a "support administrator". At least, that's what it says on the video on this page. Check it out -- Enterprise and teams | Contact Adobe Customer Care

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You can use chat - also on the support page.

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