adobe took money out of my account and I cant access any of the apps...

Question

Its then asking me to buy them individually to access them. Please help.

Jeffrey_A_Wright · Accepted Answer

Christian, it appears you have a Creative Cloud for Team membership. Please contact your organization's Creative Cloud Admin for additional assistance.  If you are the Creative Cloud for Team Admin, please see https://helpx.adobe.com/creative-cloud/faq/teams.html for more information on the type of membership the organization purchased and how you can access the dedicated support that is included with a Creative Cloud for Team membership.

John T Smith · Answer

1st, Log-in to your account and click this link https://account.adobe.com/products to be sure your subscription is active

2nd, Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membership-but/td-p/7601068
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
This part copied from Nancy_OShea
1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

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