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January 19, 2024
Answered

Adobe Uninstaller XML Still uninstalling Acrobat Pro

  • January 19, 2024
  • 1 reply
  • 911 views

Hi

I am using the Adobeuninstaller to remove all of Adobe CC 2023 products expect for Acrobat Pro

I found the following article and followed it:

 

Uninstall Creative Cloud products (adobe.com)

 

It says I can use an XML to list all products then edit out the SAP code to skip what I dont want uninstalled. In this case, Acrobat Pro

I removed the following line from my XML

After running the adobe uninstaller it still uninstalled Acrobat Pro

 

"AdobeUninstaller.exe --uninstallConfigPath<C:\temp\Uninstall_Previous_Adobe_CC\AdobeCCProducts.xml>--skipNotInstalled"

 

results below:

 

Uninstalling (AEFT/23.0/win64)
Uninstalling (AME/23.0/win64)
Uninstalling (APRO/23.0/win64)
Uninstalling (AUDT/23.0/win64)
Uninstalling (CHAR/23.0/win64)
Uninstalling (DRWV/21.0/win64)
Uninstalling (FLPR/23.0/win64)
Uninstalling (IDSN/18.0/win64)
Uninstalling (ILST/27.0/win64)
Uninstalling (KBRG/13.0/win64)
Uninstalling (LTRM/8.3/win64)
Uninstalling (PHSP/24.0/win64)
Uninstalling (PPRO/23.0/win64)
Uninstalling (SBSTA/3.0.0/win64)
Uninstalling (SBSTD/11.2.0/win64)
Uninstalling (SBSTP/7.2.0/win64)
Uninstalling (SHPR/0.19.1/win64)
Uninstalling (STGR/1.0.0/win64)
**************************************************
Removed Products:
        (AEFT/23.0/win64)
        (AME/23.0/win64)
        (APRO/23.0/win64)
        (AUDT/23.0/win64)
        (CHAR/23.0/win64)
        (DRWV/21.0/win64)
        (FLPR/23.0/win64)
        (IDSN/18.0/win64)
        (ILST/27.0/win64)
        (KBRG/13.0/win64)
        (LTRM/8.3/win64)
        (PHSP/24.0/win64)
        (PPRO/23.0/win64)
        (SBSTA/3.0.0/win64)
        (SBSTD/11.2.0/win64)
        (SBSTP/7.2.0/win64)
        (SHPR/0.19.1/win64)
        (STGR/1.0.0/win64)

AdobeUninstaller exiting with Return Code (0)

 

Can anyone tell me if this looks right? I need it to work without removing Acrobat Pro

    This topic has been closed for replies.
    Correct answer SuJoshi

    It seems the command is not correct. It requires the absolute path of the XML file. You can press and hold the shift key, right-click on the XML file, select the "copy as path" option, and paste it into the below command: AdobeUninstaller.exe --uninstallConfigPath=absolute_path_of_XML_file

    Also, run CMD as an admin.

    I followed the same and was able to skip Acrobat and uninstall other CC apps (I have to install them again now :D)

    1 reply

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    January 19, 2024

    It seems the command is not correct. It requires the absolute path of the XML file. You can press and hold the shift key, right-click on the XML file, select the "copy as path" option, and paste it into the below command: AdobeUninstaller.exe --uninstallConfigPath=absolute_path_of_XML_file

    Also, run CMD as an admin.

    I followed the same and was able to skip Acrobat and uninstall other CC apps (I have to install them again now :D)

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