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Jan 19, 2024 5:38 AM UTC
Answered

Adobe Uninstaller XML Still uninstalling Acrobat Pro

Hi

I am using the Adobeuninstaller to remove all of Adobe CC 2023 products expect for Acrobat Pro

I found the following article and followed it:

 

Uninstall Creative Cloud products (adobe.com)

 

It says I can use an XML to list all products then edit out the SAP code to skip what I dont want uninstalled. In this case, Acrobat Pro

I removed the following line from my XML

After running the adobe uninstaller it still uninstalled Acrobat Pro

 

"AdobeUninstaller.exe --uninstallConfigPath<C:\temp\Uninstall_Previous_Adobe_CC\AdobeCCProducts.xml>--skipNotInstalled"

 

results below:

 

Uninstalling (AEFT/23.0/win64)
Uninstalling (AME/23.0/win64)
Uninstalling (APRO/23.0/win64)
Uninstalling (AUDT/23.0/win64)
Uninstalling (CHAR/23.0/win64)
Uninstalling (DRWV/21.0/win64)
Uninstalling (FLPR/23.0/win64)
Uninstalling (IDSN/18.0/win64)
Uninstalling (ILST/27.0/win64)
Uninstalling (KBRG/13.0/win64)
Uninstalling (LTRM/8.3/win64)
Uninstalling (PHSP/24.0/win64)
Uninstalling (PPRO/23.0/win64)
Uninstalling (SBSTA/3.0.0/win64)
Uninstalling (SBSTD/11.2.0/win64)
Uninstalling (SBSTP/7.2.0/win64)
Uninstalling (SHPR/0.19.1/win64)
Uninstalling (STGR/1.0.0/win64)
**************************************************
Removed Products:
        (AEFT/23.0/win64)
        (AME/23.0/win64)
        (APRO/23.0/win64)
        (AUDT/23.0/win64)
        (CHAR/23.0/win64)
        (DRWV/21.0/win64)
        (FLPR/23.0/win64)
        (IDSN/18.0/win64)
        (ILST/27.0/win64)
        (KBRG/13.0/win64)
        (LTRM/8.3/win64)
        (PHSP/24.0/win64)
        (PPRO/23.0/win64)
        (SBSTA/3.0.0/win64)
        (SBSTD/11.2.0/win64)
        (SBSTP/7.2.0/win64)
        (SHPR/0.19.1/win64)
        (STGR/1.0.0/win64)

AdobeUninstaller exiting with Return Code (0)

 

Can anyone tell me if this looks right? I need it to work without removing Acrobat Pro

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    SuJoshiCorrect answer
    Community Manager
    Jan 19, 2024 2:55 PM UTC

    It seems the command is not correct. It requires the absolute path of the XML file. You can press and hold the shift key, right-click on the XML file, select the "copy as path" option, and paste it into the below command: AdobeUninstaller.exe --uninstallConfigPath=absolute_path_of_XML_file

    Also, run CMD as an admin.

    I followed the same and was able to skip Acrobat and uninstall other CC apps (I have to install them again now :D)

    View reply

    1 reply

    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    Jan 19, 2024 2:55 PM UTC

    It seems the command is not correct. It requires the absolute path of the XML file. You can press and hold the shift key, right-click on the XML file, select the "copy as path" option, and paste it into the below command: AdobeUninstaller.exe --uninstallConfigPath=absolute_path_of_XML_file

    Also, run CMD as an admin.

    I followed the same and was able to skip Acrobat and uninstall other CC apps (I have to install them again now :D)

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