Adobe VIP Team missing

Question

Out Enterprise VIP is missing.

We have reached out to Adobe and our reseller with no success nor answers.

All of our users don't have access to their Adobe IDs created in the Admin Console and files are also unaccessible.

Did anyone else experience this issue?

danielr66890280 · Accepted Answer

We have it resolved now.

Out Admin Console got updated. I manage to Teams, and could only see one of them.

Some time in the afternoon I got an email with Admin access to a team, but now I can only access them via federated id and not personal account.

After that all of our users got a licensing email.

Thanks for the reply though!

kglad · Answer

see if this applies to you, https://community.adobe.com/t5/enterprise-teams-discussions/adobe-system-issues-impacting-value-incentive-plan-vip-customers/td-p/13541239

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