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danielr66890280
Participant
February 12, 2023
Answered

Adobe VIP Team missing

  • February 12, 2023
  • 1 reply
  • 333 views

Out Enterprise VIP is missing. 

 

We have reached out to Adobe and our reseller with no success nor answers. 

All of our users don't have access to their Adobe IDs created in the Admin Console and files are also unaccessible. 

Did anyone else experience this issue? 

This topic has been closed for replies.
Correct answer danielr66890280

We have it resolved now. 

 

Out Admin Console got updated. I manage to Teams, and could only see one of them. 

 

Some time in the afternoon I got an email with Admin access to a team, but now I can only access them via federated id and not personal account. 

 

After that all of our users got a licensing email. 

 

Thanks for the reply though!

1 reply

kglad
Community Expert
Community Expert
February 12, 2023
danielr66890280
danielr66890280AuthorCorrect answer
Participant
February 12, 2023

We have it resolved now. 

 

Out Admin Console got updated. I manage to Teams, and could only see one of them. 

 

Some time in the afternoon I got an email with Admin access to a team, but now I can only access them via federated id and not personal account. 

 

After that all of our users got a licensing email. 

 

Thanks for the reply though!

kglad
Community Expert
Community Expert
February 12, 2023

glad to hear all's well.