Adobe X Pro - Trial

Forum|Forum|15 years ago
March 3, 2011
1 reply
1769 views

Hello

I am trying to download the trial version of Adobe X Pro but when I get to running the set up, I get the following error message:

"This application cannot be installed on this operating system. Setup will now terminate. Please refer to the minimum system requirements at http://www.adobe.com/go/acrobat system reqs."

I have checked my computer and it meets all the minimum requirements,

Can anyone give me any pointers as to what might be going wrong here?

Many thanks

Natalie

Acrobat

This topic has been closed for replies.

CharuMaheshwari

Adobe Employee

Hi Natalie,

Thanks for reporting. I have a quick question. What is the Operating System and its service pack you are using?

Regards,

Charu

N

nataliedawnhollambyAuthor

Participant

Hello

I am using the Vista operating system with Service Pack 1,

Thanks

Natalie

CharuMaheshwari

Adobe Employee

Natalie, For Acrobat X on Windows Vista you need to have Service Pack 2 (32-bit and 64-bit).

-Charu

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