AdobeSpark sharing problem

Forum|Forum|8 years ago
November 15, 2017
2 replies
1832 views

Having created a project in AdobeSpark, when I go to share I'm met with a prompt telling me that ....

"enterprise sharing restrictions are enabled"

For the life of me I can't see/find where to enable sharing.

Anyone point me in the right direction?

adobespark

This topic has been closed for replies.

rpandita

Community Manager

Hi Roscoe1210

Greetings.

If you are an Enterprise customer, go through these scenarios and suggestions to try to resolve your problem.

You are a Creative Cloud enterprise customer without access to storage or services.

For enterprise accounts, an IT administrator can turn off the ability for their organization to use one or more Creative Cloud services. If you want to use the Adobe Spark Share feature, contact your IT administrator for access.

You are an enterprise customer using managed services.

Sharing online is not supported while using the Creative Cloud for enterprise with managed services solution.

The other possible reason can be if the IT admin has restricted the Asset Settings.

~Rohit

M

murraymw

Participant

I am a colleague of Roscoe1210 and I have the same Creative Cloud account as him. Neither of us are on an Enterprise account, however, I am able to share Spark pages with no problem. We have all the same admin rights and are able to use all other Adobe apps ok.

I cannot see any asset settings in my Adobe CC account.

Do you know why the Enterprise error would appear for him, and not me?