Answered
Ändern der E-Mail Adressse
Ich habe ein Problem! Ich habe eine neue E-Mail Adresse und muss die bei Adobe auf ihrer Webseite ändern und deshalb kann ich mich nicht anmelden.
Kann mir da jemand helfen?
Anshul_NautiyalCorrect answer
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Jan 15, 2025 3:49 PM UTC
Hi @42100928,
Thank you for reaching out.
Upon reviewing your account, I was unable to find any active subscription associated with the Adobe ID you used to post your query. As mentioned, you wish to change the old Adobe ID to the new one. Please confirm if this is correct, or if you require assistance with any other query.
If you would like to change the email address associated with an individual subscription, you can refer to the following documentation for guidance:
How to change your email address.
Please note, if you're part of an Adobe Teams account (rather than an individual subscription), you will need to contact your Adobe administrator to change the primary email address. For more information, you can refer to this article:
Contact your Adobe administrator.
Feel free to reach out if you need further assistance.
Regards,
^AN
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