After update admin console

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I can't see all my licenses after console update.

Does anyone have the same problem?

Thank you.

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Abambo

Community Expert

Discussion successfully moved from Adobe Creative Cloud to Deployment for Creative Cloud for Team, Enterprise, & CS

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ABAMBO | Hard- and Software Engineer | Photographer

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AxelMatt

Community Expert

Which console do you have updated? Which licences you can't see?

For help please described you problem and your environment more detailed.

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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nikolasa96601381Author

Participant

I use Adobe Account do control all licenses for my company.

Before 1 week my account was updated and some licenses have dissapeared.

I have 36 licenses total but now i can see only 12 licenses.

The users that use these licenses (dissappeared) got message that the license has expired.

I already spoke with support and they told me that they will check it...

But the users can't work now..

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