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Anderson Peron
Participant
Oct 27, 2022 1:09 PM UTC
Question

Agente Adobe como encontrar

Caros, como faço para falar com um agente da adobe? Não bot. Pessoa.

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2 replies

Community Expert
Nov 1, 2022 2:05 AM UTC

Hi @Anderson Peron,

If you have an Enterprise subscription and are an admin of that account then follow the advice given by @kglad. However, if you have an individual subscription, then follow the steps given below to contact support.

1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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-Manan
kglad
Community Expert
Community Expert
Oct 27, 2022 2:08 PM UTC

click the contact tab on your admin console.

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