Skip to main content
Anderson Peron
Participant
October 27, 2022
Question

Agente Adobe como encontrar

Caros, como faço para falar com um agente da adobe? Não bot. Pessoa.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Community Expert
November 1, 2022

Hi @Anderson Peron,

If you have an Enterprise subscription and are an admin of that account then follow the advice given by @kglad. However, if you have an individual subscription, then follow the steps given below to contact support.

1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Translate
-Manan
kglad
Community Expert
Community Expert
October 27, 2022

click the contact tab on your admin console.

Translate