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Anderson Peron
Participant
October 27, 2022
Question

Agente Adobe como encontrar

  • October 27, 2022
  • 2 replies
  • 153 views

Caros, como faço para falar com um agente da adobe? Não bot. Pessoa.

This topic has been closed for replies.

2 replies

Community Expert
November 1, 2022

Hi @Anderson Peron,

If you have an Enterprise subscription and are an admin of that account then follow the advice given by @kglad. However, if you have an individual subscription, then follow the steps given below to contact support.

1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
kglad
Community Expert
Community Expert
October 27, 2022

click the contact tab on your admin console.