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J
john.donovan@comcast.net
Participant
April 20, 2021
Question

agsservice.exe file

  • April 20, 2021
  • 2 replies
  • 471 views

I am trying to find out how to update the agsservice.exe file.  The file is being flagged as a vulnerability by Qualys in our environment.  Any help would be greatly appreciated.

 

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2 replies

S
Community Manager
SuJoshiCommunity Manager
Community Manager
April 21, 2021

Generally, the genuine service gets updated when you update the creative cloud desktop app or any other application.

T
Test Screen Name
Legend
April 21, 2021

You should not assume you need an update to the app. Often you need an update to the antimalware definitions. If you have checked the file is genuine and unmodified (look at the signature), then you need to report it to Qualys as a false hit.

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