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K
KCSTEELE
Inspiring
October 12, 2016
Answered

AIP creation fails with 11.0.0.18 patch

  • October 12, 2016
  • 10 replies
  • 1492 views

Hello.

We routinely update Acrobat with the latest patch using the same methodology every time. Since 11.0.0.14 or 11.0.0.15, this has always worked fine (Windows7 x64):

msiexec /p <patchname>.msp /a <location of AIP created from the original installation media DVD)>\acropro.msi

With the patch for 11.0.0.18, this process completed successfully. However there is a problem. In the newly created AIP, "acropro.msi" is not there.

I have tried numerous methods including using a completely different workstation with brand new files copied directly from the original installation media. Our methodology has not changed.

Have they changed the location of acropro.msi in the resulting AIP, or is this patch messed up?

Please help.

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Correct answer Mohd Amish

Hello again,

Not sure who marked my previous post as the answer but it was not, that test still resulted in no acropro.msi.

Just now, I took the original media DVD and created a base AIP from that:

1. msiexec /a D:\Adobe Acrobat XI\AcroPro.msi

     - when prompted for the administrative install point location, gave c:\temp\baseAIP

     - the AIP was created succesfully

2. msiexec /a c:\temp\baseAIP\AcroPro.msi /p c:\temp\AcrobatUpd11018.msp

     - when prompted for the administrative install point location, gave c:\temp\AIP-11018

     - the AIP was created successfully

3. when going into c:\temp\AIP-11018, AcroPro.msi is NOT THERE!

Please help


In my opinion, after step 1, make a copy of the base AIP for future use eg. c:\temp\baseAIP-copy

In step2, when prompted for AIP location, give the path as same as baseAIP - c:\temp\baseAIP

Now, install Acrobat with commandline: msiexec /i c:\temp\baseAIP\AcroPro.msi

For more information please refer to: Administrative Installation Points — Enterprise Administration Guide

10 replies

Rave
Rave
Participating Frequently
October 13, 2016

Hi k Steele,

It seems you are not following the steps correctly to create the AIP.

Please make sure you are copying the AcroPro.msi file from the base location to the new folder and then patch it with the latest version.

You might want to follow the steps as mentioned in the video: Creating an AIP for Acrobat XI - YouTube

and refer the doc: Administrative Installation Points — Enterprise Administration Guide

Regards,
Rave

K
KCSTEELEAuthor
Inspiring
October 13, 2016

Thanks Tariq and Rave,

I went over the link Rave posted to Administrative Installation Points — Enterprise Administration Guide and it seems I have done all the steps. Could you please be more precise about :

"Please make sure you are copying the AcroPro.msi file from the base location to the new folder and then patch it with the latest version."

1. The instructions you provided at the link above do not mention anything about copying AcroPro.msi

2. What exactly are you referring to when you refer to "the new folder"? The initial AIP created from the base installer files? (This would be step #7 in the link above:

7. At a command prompt, run:

msiexec /a <AIP distribution point dir path>\<ProductName>.msi TARGETDIR="<AIP distribution point dir path>"

When I perform the above, the initial AIP gets created, and the AcroPro.msi is ALREADY in this folder.

My problem is:

After applying the PATCH to the initial AIP (which already has AcroPro.msi) using the following command :

msiexec /a <AIP_dir\AcroPro.msi> /p <Path to Acrobat 11.x.x patch>

I am then prompted for the location of the NEW, PATCHED AIP. I enter in the folder for the NEW AIP. The GUI then indicates the progress, and gives a message that it completed successfully.

Then, when I go to look in the new AIP that is patched to 11.0.0.18, AcroPro.msi does NOT exist in this new AIP. So my question for you is this:

Are you saying I should copy the AcroPro.msi from the ORIGINAL installation media, or the ORIGINAL AIP, when you refer to the "base location"?

Why do we have to do this all of a sudden? All the times in the past, the AIP creation with the patch already had AcroPro.msi in the folder, and we did not have to post this question.

Rave
Rave
Participating Frequently
October 13, 2016

Hi k Steeele,

No there's no need to copy the AcroPro.msi file. I suggested since you said that there was no file in the folder.

When you create the AIP the AcroPro.msi is also created in the folder.

AIP creation is a two-step process :

  1.       msiexec /a <Path to AcroPro.msi> TARGETDIR="AIP_dir"
  2.       msiexec /a <AIP_dir\AcroPro.msi> /p <Path to patch>

What new users usually do is that they only execute (2) with AcroPro.msi from original media. Using (2) also pollutes the original MSI. For example:

  1.       I copy A11 installer along with patch into a folder named “c:\InstallerDir”.
  2.       I execute the command line “msiexec /p c:\InstallerDir\AcrobatUpd11018.msp /a c:\InstallerDir\AcroPro.msi”
  3.       I save this AIP in “C:\AIP_DIR”

Result: No AcroPro.msi present in “C:\AIP_DIR” and AcroPro.msi present in c:\InstallerDir is now corrupted (you can check the size before and after executing the command line to validate this).

Regards,

Rave

T
Tariq Dar
Legend
October 12, 2016

Hi kcsteele ,

Looking at this user's issue description it seems he has no problem creating the package: Reader 11.0.18 (slipstreamed) not uninstalling older versions  but having a different issue now.

Would you try again

Regards,

Tariq Dar.

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