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2 replies

Bani Verma
Legend
Nov 29, 2019 9:15 AM UTC

Hi there, 

 

Please close all Adobe processes running from the activity monitor and rename the PDApp folder to resolve this issue.

For more details see the following help document: https://helpx.adobe.com/in/enterprise/package/help/troubleshoot-install-uninstall-errors-ccp.html.

 

Let us know if this helps or if you have any more queries. 

 

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Participant
Jan 3, 2020 11:47 AM UTC

No sé cuales son los procesos de Adobe que están corriendo, porque los que veo claro ya los he cerrado.

No tengo ninguna carpeta que se llame PDApp

 

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