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2 replies

Bani Verma
Legend
November 29, 2019

Hi there, 

 

Please close all Adobe processes running from the activity monitor and rename the PDApp folder to resolve this issue.

For more details see the following help document: https://helpx.adobe.com/in/enterprise/package/help/troubleshoot-install-uninstall-errors-ccp.html.

 

Let us know if this helps or if you have any more queries. 

 

Participant
January 3, 2020

No sé cuales son los procesos de Adobe que están corriendo, porque los que veo claro ya los he cerrado.

No tengo ninguna carpeta que se llame PDApp