All Creative Cloud apps say "Try" or "Buy" all of a sudden

Question

When I opened my computer today it's like Creative Cloud no longer recognizes my subscription, despite still being logged-in to my account.

I tried quitting, restarting and log-in/out but nothing is fixing it and I can't use my apps.

Please help

anonymous_hedgehog · Accepted Answer

Thank you @Nancy OShea it has been resolved by our IT department, we ran out of licenses.

Nancy OShea · Answer

First, please log-in to your account to verify your plan is active and payment details are current.
subscription https://account.adobe.com/plan

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Also refer to this helps article. You may need to remove entries from your Hosts file.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

================
CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

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