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kbrister
kbrister
Participant
August 3, 2016
Question

All new users get the Adobe PDF printer set as the default printer?

  • August 3, 2016
  • 1 reply
  • 1033 views

How can you prevent the Adobe PDF printer from being set as the default printer whenever a new user logins in for the first time (Windows 7 and 10)? Only option I have at the moment is to remove the printer all together since that is not something I can allow in a lab environment.

Any help would be greatly appreciated!

Thanks!

This topic has been closed for replies.

1 reply

T
Tariq Dar
Legend
August 9, 2016

Hi kbrister

Are there any group policies in place in your environment define printer preferences?

There is no such preference to tweak.

Customization wizard: Things you can customize during deployment time: Welcome to the Wizard — Acrobat Customization Wizard DC for Windows

Regards,

Tariq Dar.

kbrister
kbristerAuthor
Participant
August 10, 2016

Hi Tariq,

We have a group policy in place that adds printers and sets the default. However, that group policy gets overridden at a first time login by the Adobe PDF printer being automatically forced to be the default. That only happens once and every subsequent login gets the appropriate default printer as dictated by group policy.

If there's no preference to tweak then would this be considered a bug? I run computer Labs that are frozen with Deep Freeze, so every student is logging in for their first time, which means that they will always get the wrong default printer unless I remove the Adobe PDF printer altogether. So that's what I am doing for the time being.

Thanks!

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