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Josh28867387b3sn
Participant
January 3, 2025
Answered

Allow Adobe Admins to Configure the Auto Update Settings for Individual Apps in the CC App

  • January 3, 2025
  • 1 reply
  • 563 views

Allow Adobe Admins to Configure the Auto Update Settings for Individual Apps in the CC App.

It would be extremely beneficial for IT Admins if the Adobe Admin Console allowed you to configure and deploy auto update setttings for specific Adobe apps within the Creative Cloud app.

Currently admins can only control whether all apps are auto-updated or not.

 

For people who have large volumes of users in their organisation, this would be a really useful feature.

Currently, we have certain products that we classify as business critical and others non business critical.

The business critical ones we want to control the versioning on, and we control the updates released using Adobe Remote Update Manager (RUM). The non business critical ones, we would love to let the CC app auto update on these. We want to make sure that admins decide which apps do and do not auto update as I believe this is user controlled currently.

    Correct answer Anshul_Nautiyal

    Hi@@Josh28867387b3sn,

     

    Thank you for reaching out. It sounds like you’re looking for more granular control for IT Admins to configure and deploy auto-update settings for specific Adobe apps. 

     

    Here are a few suggestions to help address your requirements:

     

    Self-Service Policies: Admins can create self-service policies to control how and when users install and update applications. These policies can be applied at the product profile level, offering a degree of flexibility for managing updates. For detailed guidance, please refer to this document: Manage Self-Service Policies.

    Adobe Remote Update Manager (RUM): For business-critical applications, I recommend continuing to use RUM. It provides precise control over updates, ensuring version consistency for essential workflows. More information can be found here: Use Adobe Remote Update Manager.

     

    By combining Self-Service Policies for non-critical apps with RUM for critical ones, you can create a more tailored update management process.

     

    Please let me know if this approach works for you or if you have further questions!

    Regards,
    ^AN

    1 reply

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    January 3, 2025

    @Josh28867387b3sn 

     

    I've moved your post from Creative Cloud Desktop to the Enterprise & Teams forum.

     

    Jane

     

    J
    Josh28867387b3snAuthor
    Participant
    January 3, 2025

    Thanks Jane, much appreciated!

    Josh

      A
      Community Manager
      Anshul_NautiyalCommunity ManagerCorrect answer
      Community Manager
      January 3, 2025

      Hi@@Josh28867387b3sn,

       

      Thank you for reaching out. It sounds like you’re looking for more granular control for IT Admins to configure and deploy auto-update settings for specific Adobe apps. 

       

      Here are a few suggestions to help address your requirements:

       

      Self-Service Policies: Admins can create self-service policies to control how and when users install and update applications. These policies can be applied at the product profile level, offering a degree of flexibility for managing updates. For detailed guidance, please refer to this document: Manage Self-Service Policies.

      Adobe Remote Update Manager (RUM): For business-critical applications, I recommend continuing to use RUM. It provides precise control over updates, ensuring version consistency for essential workflows. More information can be found here: Use Adobe Remote Update Manager.

       

      By combining Self-Service Policies for non-critical apps with RUM for critical ones, you can create a more tailored update management process.

       

      Please let me know if this approach works for you or if you have further questions!

      Regards,
      ^AN

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