almost got scammed

Question

Just had a very bad experience with a 'customer support' member named Tanish. He kept asking for credit card details when i was asking for help, wasn't listening, was very rude and snarky and told me that what i was trying to purchase cant be done online. After a quick google search, it was a lie. There was a direct link that i shared as proof, as soon as he caught this he exited the chat. I was ready to hand over my details aswell at some point, thankfully there was a delay in getting the company card and I also went with my gut.

support chat is not a safe space...

Anshul_Nautiyal · Answer

Hi @Ashley22750663owph,

Thank you for reaching out, and I’m sorry to hear about your experience.

Could you please confirm where you initiated this support session? Upon review, I see that you previously had a trial Adobe Stock subscription associated with the Adobe ID used to post this query.

Could you clarify whether you reached out to support regarding this subscription, or if you have another active subscription linked to a different Adobe ID? This will help us better assist you.

Looking forward to your response.

Regards,
^AN

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