Hello all,
A few months ago I bought a creative cloud subscription. I used it on my first computer for the time being, until now when I upgraded to a nicer PC. I downloaded creative cloud and signed in, but for some reason, I do not have access to the apps that I do on my other computer, although I'm on the same account. If someone could help me with this issue that'd be great.
Thanks
Try the steps mentioned in the following link
https://helpx.adobe.com/hk_en/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
If it doesn't work, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan
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