always ask for login and authorization with code

Question

Hi all,

We are facing a problem of asking authorization again while running adobe cs6 product. We have 500 set of PCs with Adobe CS6 (Windows 7 PCs). sometimes, when user start up the CS6 software (e.g. photoshop), then the system will ask for re-authorization with login and software code. Is there any method to fix the authorization problem? thanks a lot.

Cato

AnkitTech101 · Answer

Hi Cato,

The quickest fix that I can suggest you to resolve this issue is using Adobe Provisioning Toolkit ( APTEE) to reserialize your machines and also if you do not want your users needing to sign in at all, this tool can help you with it ( using the switch --regsuppress=ss)

APTEE is a command line tool and can be invoked remotely as well.

For more information on APTEE, please refer to the below help article:

Creative Cloud Help | Using Adobe Provisioning Toolkit Enterprise Edition

Thanks

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