An assinged a Acrobat DC license doesn't show up on local Creative Cloud

Question

hello,

Our company admin recently assigned an Acrobat DC license to me, but it doesn't appear on the local Creative cloud. I've tried logging out & logging in again, restarting, etc. Creative cloud only gives me the option to start a trial or buy a new license. Any help would be appreciated.

Best,

B.

Manan Joshi · Answer

Hi @numangon,Try the steps mentioned in the following linkhttps://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.htmlIf it doesn't work, then you need to contact support.Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.https://helpx.adobe.com/contact.html?rghtup=autoOpenType AGENT to avoid bots and talk to a human.Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

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