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Forum|Forum|11 years ago
June 11, 2015
1 reply
1705 views

I am using the creative cloud packager. When I try to down load the complete package including Photoshop CC 2014 and updates and Bridge CC it will not build and the I get the above error for both photoshop and bridge. If I exclude photo shop and bridge, I can download and build a package. What am I doing incorrectly?

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alisterblack

Inspiring

If you have already built packages for Bridge and Photoshop I would try clearing your cache in Creative Cloud Packager as you may have some damaged files in there.

To do this go to the drop-down Welcome menu, choose Preferences and 'Click here to purge cache folder'.

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