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Participant
December 10, 2020
Answered

Animate 21 won't update on Windows Server

  • December 10, 2020
  • 2 replies
  • 254 views

I can't get the new version to stream to my students. I use AppStream to run the program in the cloud and stream to the students Chromebooks. All the other Adobe Programs work and so does Animate 2020. It will not update through the CC Desktop program because it says the computer does not have the correct version of windows. It is checking for the windows version number, but the version of Windows Server up to date. There are a bunch of new cool features I want to use in the 21 version. My students will not be returning in person for awhile.

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    Correct answer SuJoshi

    Hello,

    Currently, there are limited apps that are supported in the VDI environment. https://helpx.adobe.com/enterprise/using/creative-cloud-deployment-on-vdi.html

    Here are the system requirements of Adobe Animate: https://helpx.adobe.com/in/animate/system-requirements.html

    2 replies

    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    December 16, 2020

    Hello,

    Currently, there are limited apps that are supported in the VDI environment. https://helpx.adobe.com/enterprise/using/creative-cloud-deployment-on-vdi.html

    Here are the system requirements of Adobe Animate: https://helpx.adobe.com/in/animate/system-requirements.html

    kglad
    Community Expert
    Community Expert
    December 11, 2020

    <moved from animate>