Hi @positive_workmanshipa992,
Thank you for reaching out. I understand it’s not great to see a renewal amount you weren’t expecting, and I’d like to help you sort this out.
The first thing to check is your renewal details. A system administrator can sign in to the Admin Console- adminconsole.adobe.com, open the Account tab and click View details under Renewal. You’d also have received an email when the renewal window opened (it opens 30 days before the renewal date) with the products, quantities and renewal price. This guide walks through it: https://helpx.adobe.com/enterprise/using/direct-business-renewals.html
If the amount there doesn’t look right to you, please send me a personal message with the previous amount, the new amount and your renewal date, and I’ll take it from there.
Just click my username on this reply, hit the Message button, type your details and send.
Please let me know if you have any questions.
Thanks,
^AV