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Participant
May 21, 2024
Answered

any admin out there? need some help deleting an acocunt

  • May 21, 2024
  • 3 replies
  • 825 views

basically i want to delete my account because i was told to activate the plan on my student email, basically creating another account which currently has a functioning plan.

 

what happens here is that for some reason adobe (chat) support is unable to delete my account because it belongs to some enterprise team or something.

 

which i have not the slighties idea about.

 

either way yeah, i can see some developer menu and admin actions menu.

 

but i can't remove myself from whatever team i'm supposed to be in. 

 

it's been a couple of weeks, so yeah, would really appreciate if someone helps me. 

 

This topic has been closed for replies.
Correct answer SuJoshi

Hi @Aaron29108456r5q2 

It seems that your account is linked to the Developer Console, and you need assistance removing the account or deleting the portal. 
I have shared the steps with you over DM. 

3 replies

SuJoshiCommunity ManagerCorrect answer
Community Manager
May 22, 2024

Hi @Aaron29108456r5q2 

It seems that your account is linked to the Developer Console, and you need assistance removing the account or deleting the portal. 
I have shared the steps with you over DM. 

kglad
Community Expert
Community Expert
May 21, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
kglad
Community Expert
Community Expert
May 21, 2024
Participant
May 22, 2024

while i can follow the contact administrator link, there are no administrators and i'm the sole users of whatever group i'm in.

 

therefore i can't even remove myself.  😭😭😭

 

 

 

kglad
Community Expert
Community Expert
May 22, 2024

assign yourself to be admin