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Participant
May 21, 2024 10:37 PM UTC
Answered

any admin out there? need some help deleting an acocunt

basically i want to delete my account because i was told to activate the plan on my student email, basically creating another account which currently has a functioning plan.

 

what happens here is that for some reason adobe (chat) support is unable to delete my account because it belongs to some enterprise team or something.

 

which i have not the slighties idea about.

 

either way yeah, i can see some developer menu and admin actions menu.

 

but i can't remove myself from whatever team i'm supposed to be in. 

 

it's been a couple of weeks, so yeah, would really appreciate if someone helps me. 

 

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SuJoshiCorrect answer
Community Manager
May 22, 2024 1:46 PM UTC

Hi @Aaron29108456r5q2 

It seems that your account is linked to the Developer Console, and you need assistance removing the account or deleting the portal. 
I have shared the steps with you over DM. 

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SuJoshiCommunity ManagerCorrect answer
Community Manager
May 22, 2024 1:46 PM UTC

Hi @Aaron29108456r5q2 

It seems that your account is linked to the Developer Console, and you need assistance removing the account or deleting the portal. 
I have shared the steps with you over DM. 

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kglad
Community Expert
Community Expert
May 21, 2024 10:43 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">
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kglad
Community Expert
Community Expert
May 21, 2024 10:42 PM UTC
Participant
May 22, 2024 2:29 AM UTC

while i can follow the contact administrator link, there are no administrators and i'm the sole users of whatever group i'm in.

 

therefore i can't even remove myself.  😭😭😭

 

 

 

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kglad
Community Expert
Community Expert
May 22, 2024 2:34 AM UTC

assign yourself to be admin

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