Any one else having trouble contacting Adobe

Forum|Forum|3 years ago
May 9, 2022
5 replies
307 views

Why is it so difficult to reach Adobe? I phone but never get through. Emails take too long to get responded to.

Manage account

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Correct answer kurtl51359101

Thanks for the recommendations. The Account Manager has reached out to me and provided the information I needed.

K

kurtl51359101AuthorCorrect answer

Participant

Thanks for the recommendations. The Account Manager has reached out to me and provided the information I needed.

Abambo

Community Expert

Just to complement what @iCharles said: you need to be an administrator to access the admin console. If you are not an administrator, contact an administrator in your organization. They should do a) first level support and b) contact Adobe support if the solution is unknown to them.

ABAMBO | Hard- and Software Engineer | Photographer

I

iCharles

Legend

Hi there,

Sorry for the inconvenience caused.

You can try reaching support by clicking here. There is an option of connecting with chat support as well. You can initiate the chat by clicking here.

Hope this helps.

Charles

T

Test Screen Name

Legend

Oh, yes, do you have an enteprise account? If so use the Admin Console to raise a support case.

T

Test Screen Name

Legend

Adobe don't offer support by email. Did you try the CHAT?

(WARNING: Adobe WILL NOT contact you, but scammers might!)