App installation fail

I'm having a difficult time installing apps onto my comuter. Example: Premire Pro instalation installs up to 20% and then fails to install the rest.

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Community Expert

Assuming your machine meets min-system requirements, see this related help article.

Nancy O'Shea— Product User & Community Expert

Participant

I've tried everything attached. Not I'm stuck at 3.0%

Community Expert

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

Community Expert

are you using the cc desktop app to install?

Participant

Yes it does and I've tried to install CC to my desktop but I have no success.

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