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Participant
June 17, 2021
Question

App installation fail

  • June 17, 2021
  • 2 replies
  • 622 views

I'm having a difficult time installing apps onto my comuter.  Example: Premire Pro instalation installs up to 20% and then fails to install the rest.  

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2 replies

Nancy OShea
Community Expert
Community Expert
June 18, 2021

Assuming your machine meets min-system requirements, see this related help article.

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

Nancy O'Shea— Product User & Community Expert
Participant
June 18, 2021

I've tried everything attached.  Not I'm stuck at 3.0%

kglad
Community Expert
Community Expert
June 18, 2021

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

kglad
Community Expert
Community Expert
June 17, 2021

does your computer meet specs, Adobe Premiere Pro System Requirements

 

are you using the cc desktop app to install?

Participant
June 18, 2021

Yes it does and I've tried to install CC to my desktop but I have no success.