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Participant
Jun 17, 2021 9:47 PM UTC
Question

App installation fail

I'm having a difficult time installing apps onto my comuter.  Example: Premire Pro instalation installs up to 20% and then fails to install the rest.  

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5 replies

Nancy OShea
Community Expert
Community Expert
Jun 18, 2021 12:02 AM UTC

Assuming your machine meets min-system requirements, see this related help article.

https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

 

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Nancy O'Shea— Product User & Community Expert
Participant
Jun 18, 2021 3:02 AM UTC

I've tried everything attached.  Not I'm stuck at 3.0%

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kglad
Community Expert
Community Expert
Jun 18, 2021 12:34 PM UTC

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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kglad
Community Expert
Community Expert
Jun 17, 2021 11:24 PM UTC

does your computer meet specs, Adobe Premiere Pro System Requirements

 

are you using the cc desktop app to install?

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Participant
Jun 18, 2021 3:00 AM UTC

Yes it does and I've tried to install CC to my desktop but I have no success.  

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