Application doesn't display installed software. (CCT Managed subscription)

Thanks everyone for the inputs, resolved with ChatGPT and some elbow grease

Hi ​@Natasa273030871pf3,

Thank you for sharing the screenshots, and we understand how confusing it is when InDesign 22.0 opens and works normally but the Creative Cloud desktop app shows InDesign with an Install button and doesn’t list it under Installed apps.

To get the Apps tab to recognize your InDesign installation again, please try the following on your Mac:

1. Open the Creative Cloud desktop app from the macOS menu bar, select the Account icon in the upper-right corner, and then select Sign out. If Sign out is greyed out, press Command + Q to quit the Creative Cloud desktop app.
2. Open Keychain Access and remove the Adobe User Info entries.
3. Open the Creative Cloud desktop app again and sign in with your credentials. Your apps should now show as installed in the Apps tab.

Signing out of the Creative Cloud desktop app also signs you out of your Creative Cloud apps, so please save and close any open work first.

The full steps are here: https://helpx.adobe.com/creative-cloud/apps/troubleshoot/app-setting-issues/apps-tab-doesnt-show-installed-creative-cloud-apps.html

If InDesign still shows as not installed after this, please let us know here and we’ll take it from there.

Thanks,
^AV

If you’re preferences set to remove old versions when installing a new major version, then InDesign 2026 was replaced when you installed 2027. Is InDesign 2026 in fact still installed?