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frederikee47675991
Participant
October 6, 2021
Answered

Assigned Adobe CC license not available to new user

  • October 6, 2021
  • 1 reply
  • 358 views

Dear all,

 

Last week I added an extra CC license to our license pool. I created a new user and assigned the licens to it. Wherever I login with the new user, I get the message that the user uses a free account with a temporary trial license. When I log out and back in with the admin user, I can see the new user with the CC license assigned to it. I tried to remove the new user and created another one, but still same problem. Am I doing something wrong, or is there anyone who knows how to solve this issue?

 

Regards,

Arjan

This topic has been closed for replies.
Correct answer frederikee47675991

So sorry, 

Just found out I had to finish the account configuration via the link in the email that was sent. There you can connect to the team. I just logged in via the adobe website. So problem solved. 

 

Regards,

Arjan

1 reply

frederikee47675991
frederikee47675991AuthorCorrect answer
Participant
October 6, 2021

So sorry, 

Just found out I had to finish the account configuration via the link in the email that was sent. There you can connect to the team. I just logged in via the adobe website. So problem solved. 

 

Regards,

Arjan