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Participant
July 12, 2017
Question

AUSST 4.1.0.4 BuildVersion: 4.1 - Returned Error code 2

  • July 12, 2017
  • 1 reply
  • 384 views

Hi all,

I'm migrating from AUSST 3 to AUSST 4 to manage CC 2107 update.

I perform a fresh install - deleting all local cache.

I successfully generate client overrides file.

I got an error during fresh or incremental sync.

The error is:

"Internal error occured."AdobeUpdateServerSetupTool returned with code: 2.

Extended log for an incremental run:

07/12/17 10:36:32:169 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | ************************* START Adobe Update Server Setup *************************

07/12/17 10:36:32:169 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Rootpath = /Volumes/xxx/xxx/

07/12/17 10:36:32:169 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Incremental is true.

07/12/17 10:36:32:757 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Item downloaded /Volumes/xxx/xxx/webfeed/oobe/aam20/win/updaterfeed.xml .

07/12/17 10:36:33:288 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Item downloaded /Volumes/xxx/AUSST/webfeed/oobe/aam20/mac/updaterfeed.xml .

07/12/17 10:36:33:298 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Starting HD Workflow

07/12/17 10:36:33:298 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Going to create download structure for HD

07/12/17 10:36:33:299 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Going to download icons

07/12/17 10:38:34:354 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Failed to download icons

07/12/17 10:38:34:355 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Failed to complete migration.

07/12/17 10:38:34:355 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Internal error occured.                                  

07/12/17 10:38:34:355 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 219824 | Failed while preparing jobs

07/12/17 10:38:34:355 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | AdobeUpdateServerSetupTool Returned with code: 2.

07/12/17 10:38:34:355 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 219824 | ************************* END Adobe Update Server Setup *************************

No package or update file has been downloaded.

AUSST runs on Mac Osx 10.11.6 - with Server.app services configured.

Has someone the same issue or problem?

Any solution or advice for troubleshooting?

This topic has been closed for replies.

1 reply

LucaSanAuthor
Participant
July 12, 2017

Now it's working without any change.

Thanks.