AUSST only downloads BETA version of product

Question

AUSST has been configured in my environment for about 5 months now with no issues. As of a week ago I noticed a device get flagged for not having Photoshop updates. I checked the logs and it knows it needs an update after it checks in with AUSST, but was giving a file not found error when trying to update PHSP.

On the AUSST in products\AdobeProducts there is only PHSPBETA and not PHSP. Is this by design or is something failing to download? The xml in the in the ffc\packages\PHSP points to a file path that does not exist, and there is no PHSPBETA in ffc\packages.

This is my incremental update task incase there is something that needs to be changed.

AUSST\AdobeUpdateServerSetupTool.exe --root="DRIVE:\AUSST\Updates" --incremental --cleanup --filterProducts="ACR,AEFT,AICY,AME,AUDT,CHAR,ESHR,FLPR,IDSN,ILST,KBRG,LRCC,LTRM,PHSP,PRLD,PPRO,RUSH"

iCharles · Accepted Answer

Hi @Jonathan_C ,

As of now, our team is currently working on the cleanup option. Could you please try re-running the syntax/command without the cleanup option?

AUSST\AdobeUpdateServerSetupTool.exe --root="DRIVE:\AUSST\Updates" --incremental --filterProducts="ACR,AEFT,AICY,AME,AUDT,CHAR,ESHR,FLPR,IDSN,ILST,KBRG,LRCC,LTRM,PHSP,PRLD,PPRO,RUSH"

Hope this helps!

Charles

Fenntastisch · Answer

Same here, too. If we start the incrementel update including cleanup, we only get the PHSPBETA folder and PHSP is completely missing. Removing the cleanup function seems like a temporary solution to me, but not final. I hope there is a final solution after more than half a year.

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