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Participant
May 22, 2023
Answered

AUSST Tool Cleanup

  • May 22, 2023
  • 1 reply
  • 328 views

Hi all,

 

I recently opened a case recently with Adobe - case number ADB-28128538-Q7M5 to address the fact that the AUSST tool was not cleaning up old versions with the --incremental --cleanup command

 

After talking to them and to their engineers,  I was told that they had updated the tool so this command qoudl no longer work. They also updated their website instructions at the same time to reflect this.

 

I was then told that I need to run the command seperately.

 

i.e.

AdobeUpdateServerSetupTool --root="c:\inetpub\wwwroot\updates" --incremental

 

and then 

 

AdobeUpdateServerSetupTool --root="c:\inetpub\wwwroot\updates" --cleanup

 

The problem with this is that whilst this will cleanup the data, when you run the incremental again, it downloads all that junk again and you are left in a catch 22 situation.  

 

Now, you may say, use the SAP codes. I woudl love to but as you all know, if you do, you cannot get Adobe Acrobat. 

 

I have reached out to Megha at Adobe again but I wanted yo know if anyone here had a workaround or soution for what is an awful tool.

 

Many thanks,

 

Paul

 

This topic has been closed for replies.
Correct answer SuJoshi

@odwyer The SAP code for Acrobat DC is APRO, and for Acrobat Reader is ACRD.

I hope this helps.

1 reply

SuJoshiCommunity ManagerCorrect answer
Community Manager
June 27, 2023

@odwyer The SAP code for Acrobat DC is APRO, and for Acrobat Reader is ACRD.

I hope this helps.