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WeAreBorg
Participant
Mar 3, 2023 8:04 AM UTC
Answered

Authentication and closed off networks

Hi,

 

we have a closed off WAN with no internet-access for security-purposes, and would like to use Adobe-apps on certain clients in that network; PS, Illustrator, Premiere, Substance Painter to name the most important ones.

 

However, do Adobe-apps/accounts need to be authenticated on an external server within a certain time-period, like Articulate Storyline, etc.?

Or can this all be solved with Adobe Enterprise licensing?

 

Appreciate any help on this.

 

 

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Manan JoshiCorrect answer
Community Expert
Mar 3, 2023 9:48 AM UTC

Adobe apps do not require persistent internet connection but do need it from time to time for license verification. See the following for exact details on this

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I am not sure if Enterprise licensing has some other options. You can get in touch with Adobe support to know more about it. You can connect with them via Twitter @Adobecare or via Admin console if you already are an Enterprise customer

-Manan

-Manan

2 replies

kglad
Community Expert
Community Expert
Mar 3, 2023 1:39 PM UTC

yes, there are special provisions that can be used by enterprise subscribers that do not want users to have online access.

 

teams

faq: https://helpx.adobe.com/creative-cloud/faq/teams.html

more info: https://www.adobe.com/creativecloud/business/teams/plans.html


enterprise

faq:  https://helpx.adobe.com/creative-cloud/faq/enterprise.html

more info: https://www.adobe.com/creativecloud/business/enterprise.html

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Manan JoshiCommunity ExpertCorrect answer
Community Expert
Mar 3, 2023 9:48 AM UTC

Adobe apps do not require persistent internet connection but do need it from time to time for license verification. See the following for exact details on this

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I am not sure if Enterprise licensing has some other options. You can get in touch with Adobe support to know more about it. You can connect with them via Twitter @Adobecare or via Admin console if you already are an Enterprise customer

-Manan

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-Manan