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WeAreBorg
Participant
March 3, 2023
Answered

Authentication and closed off networks

  • March 3, 2023
  • 2 replies
  • 371 views

Hi,

 

we have a closed off WAN with no internet-access for security-purposes, and would like to use Adobe-apps on certain clients in that network; PS, Illustrator, Premiere, Substance Painter to name the most important ones.

 

However, do Adobe-apps/accounts need to be authenticated on an external server within a certain time-period, like Articulate Storyline, etc.?

Or can this all be solved with Adobe Enterprise licensing?

 

Appreciate any help on this.

 

 

This topic has been closed for replies.
Correct answer Manan Joshi

Adobe apps do not require persistent internet connection but do need it from time to time for license verification. See the following for exact details on this

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I am not sure if Enterprise licensing has some other options. You can get in touch with Adobe support to know more about it. You can connect with them via Twitter @Adobecare or via Admin console if you already are an Enterprise customer

-Manan

2 replies

kglad
Community Expert
Community Expert
March 3, 2023

yes, there are special provisions that can be used by enterprise subscribers that do not want users to have online access.

 

teams

faq: https://helpx.adobe.com/creative-cloud/faq/teams.html

more info: https://www.adobe.com/creativecloud/business/teams/plans.html


enterprise

faq:  https://helpx.adobe.com/creative-cloud/faq/enterprise.html

more info: https://www.adobe.com/creativecloud/business/enterprise.html

Manan JoshiCommunity ExpertCorrect answer
Community Expert
March 3, 2023

Adobe apps do not require persistent internet connection but do need it from time to time for license verification. See the following for exact details on this

https://helpx.adobe.com/creative-cloud/kb/internet-connection-creative-cloud-apps.html

I am not sure if Enterprise licensing has some other options. You can get in touch with Adobe support to know more about it. You can connect with them via Twitter @Adobecare or via Admin console if you already are an Enterprise customer

-Manan

-Manan