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Participant
April 8, 2025
Answered

Autoupdate all CC desktop applications

  • April 8, 2025
  • 1 reply
  • 345 views

Hello all, we are looking for an option in an enterprise environement for all users to automatically update the products that were installed via the CC DesktopApp without having the users to explicitly activate the AutoUpdates in the settings themselves. Many thanks in advance for your support

Correct answer Anshul_Nautiyal

Hi @1717219,

 

Thank you for reaching out. Based on your query, it appears that you're looking for a solution within an enterprise environment to ensure that all Creative Cloud applications installed via the Creative Cloud Desktop App are automatically updated, without requiring users to manually enable the auto-update setting themselves. Please confirm if this is the issue you'd like assistance with.

To achieve this, you can follow the steps below:

First, consider configuring self-service policies. These allow IT administrators to define which applications users can install and update. With self-service policies, you can apply customization options for end users to install and update Creative Cloud apps via the Creative Cloud Desktop App. For more details, please refer to the documentation here: https://adobe.ly/44iIyyu

Additionally, if you have deployed a managed package previously, please verify whether the "Enable self-service install" option was selected during package creation. If this option is disabled, users will not be able to install or update apps on their own, and they will see a message in the Apps tab stating, "You don't have access to manage apps." For more information, refer to: https://adobe.ly/3Eepl6q

If you require more granular control over updates, Adobe provides tools like RUM (Remote Update Manager) and AUSST (Adobe Update Server Setup Tool), which allow you to remotely trigger updates on end-user machines. These tools enable you to update all or specific applications, list available updates, or download and cache updates for later installation—potentially after a restart. Please see the following documentation for further guidance: https://adobe.ly/3E9x1XM

Hope this helps. Let us know if you need further assistance or clarification.

 

Regards,
^AN

1 reply

Peru Bob
Community Expert
Community Expert
April 8, 2025

Moved to the Enterprise and Teams forum.

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
April 8, 2025

Hi @1717219,

 

Thank you for reaching out. Based on your query, it appears that you're looking for a solution within an enterprise environment to ensure that all Creative Cloud applications installed via the Creative Cloud Desktop App are automatically updated, without requiring users to manually enable the auto-update setting themselves. Please confirm if this is the issue you'd like assistance with.

To achieve this, you can follow the steps below:

First, consider configuring self-service policies. These allow IT administrators to define which applications users can install and update. With self-service policies, you can apply customization options for end users to install and update Creative Cloud apps via the Creative Cloud Desktop App. For more details, please refer to the documentation here: https://adobe.ly/44iIyyu

Additionally, if you have deployed a managed package previously, please verify whether the "Enable self-service install" option was selected during package creation. If this option is disabled, users will not be able to install or update apps on their own, and they will see a message in the Apps tab stating, "You don't have access to manage apps." For more information, refer to: https://adobe.ly/3Eepl6q

If you require more granular control over updates, Adobe provides tools like RUM (Remote Update Manager) and AUSST (Adobe Update Server Setup Tool), which allow you to remotely trigger updates on end-user machines. These tools enable you to update all or specific applications, list available updates, or download and cache updates for later installation—potentially after a restart. Please see the following documentation for further guidance: https://adobe.ly/3E9x1XM

Hope this helps. Let us know if you need further assistance or clarification.

 

Regards,
^AN