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Participant
August 8, 2025
Question

Being charged a cancellation fee even after being with Adobe for 15+ years

  • August 8, 2025
  • 0 replies
  • 61 views

This is ridiculous.

I have been with Adobe with a few of my businesses since around 2008.

 

I have had multiple applications and now I dont need them as I have gone in another direction.

 

I now try and cancel my account and I am being told I have to pay $95 cancellation .


Ha, are you kidding.  


I then go and chat to the support "agent" who regurgitates the same : if you cancel within the contract you will have to pay blah blah blah.

 

No GOOD ADOBE.  This is unjust and just shows a lack of care towards customers.

Let me leave without charge or I will take this further.

UNHAPPY!
AC