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Participant
July 27, 2020
Answered

Billing

  • July 27, 2020
  • 1 reply
  • 658 views

I cannot find my billing statement online - Privious bills/invoices for various accounts and services but not the most recent creditcard invoice.

 

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Correct answer Bani Verma

Hi John, 

 

If you are looking for the invoices of your Creative Cloud for teams subscription you can access them from the Admin console > Account tab > Billing history, see: https://helpx.adobe.com/in/enterprise/using/accounts.html#pastBills

 

If you are looking for the invoice for the new Creative Cloud files storage 1TB plan that you have purchased, then follow the steps shared in the help document to get the invoice: https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html#Findyourinvoiceforanactivesubscription

 

Let us know if this answers your query. 

 

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
July 27, 2020

Hi John, 

 

If you are looking for the invoices of your Creative Cloud for teams subscription you can access them from the Admin console > Account tab > Billing history, see: https://helpx.adobe.com/in/enterprise/using/accounts.html#pastBills

 

If you are looking for the invoice for the new Creative Cloud files storage 1TB plan that you have purchased, then follow the steps shared in the help document to get the invoice: https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html#Findyourinvoiceforanactivesubscription

 

Let us know if this answers your query. 

 

Participant
October 4, 2020

Hello,

 

I want to receive one invoice a year for an annual subscription instead of on a month in order to reduce paperwork/save costs.

How do I do this?

Thanks in advance,

 

Kris

 

Participating Frequently
June 11, 2021

Can no one at Abode answer this?