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Participant
Jul 27, 2020 4:23 PM UTC
Answered

Billing

I cannot find my billing statement online - Privious bills/invoices for various accounts and services but not the most recent creditcard invoice.

 

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Bani Verma
Bani VermaCorrect answer
Legend
Jul 27, 2020 8:38 PM UTC

Hi John, 

 

If you are looking for the invoices of your Creative Cloud for teams subscription you can access them from the Admin console > Account tab > Billing history, see: https://helpx.adobe.com/in/enterprise/using/accounts.html#pastBills

 

If you are looking for the invoice for the new Creative Cloud files storage 1TB plan that you have purchased, then follow the steps shared in the help document to get the invoice: https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html#Findyourinvoiceforanactivesubscription. 

 

Let us know if this answers your query. 

 

3 replies

Bani Verma
Bani VermaCorrect answer
Legend
Jul 27, 2020 8:38 PM UTC

Hi John, 

 

If you are looking for the invoices of your Creative Cloud for teams subscription you can access them from the Admin console > Account tab > Billing history, see: https://helpx.adobe.com/in/enterprise/using/accounts.html#pastBills

 

If you are looking for the invoice for the new Creative Cloud files storage 1TB plan that you have purchased, then follow the steps shared in the help document to get the invoice: https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html#Findyourinvoiceforanactivesubscription. 

 

Let us know if this answers your query. 

 

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Participant
Oct 4, 2020 7:28 AM UTC

Hello,

 

I want to receive one invoice a year for an annual subscription instead of on a month in order to reduce paperwork/save costs.

How do I do this?

Thanks in advance,

 

Kris

 

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Participating Frequently
Jun 11, 2021 6:08 PM UTC

Can no one at Abode answer this?

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