Skip to main content
Participant
April 12, 2023
Answered

Billing history not displaying under Account

  • April 12, 2023
  • 1 reply
  • 932 views

Hello, 

I'm trying to access my billing history via Admin Console > Account but my billing history is not displaying and I'm not able to update credit card information. Does anyone know how to fix this? I've cleared my history and cache thinking that was the issue but that didn't work. I've also tried a different web browser too. 

This topic has been closed for replies.
Correct answer Gurdeep.Singh

@Chad29373328mun1  If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

 

https://helpx.adobe.com/in/enterprise/using/manage-invoices.html

 

If its for your personal account, you can check the invoices by following the KB below

 

https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html

 

 

1 reply

Gurdeep.Singh
Adobe Employee
Gurdeep.SinghCorrect answer
Adobe Employee
April 12, 2023

@Chad29373328mun1  If you have purchased your Teams plan directly from Adobe.com and you are the contract owner of the account, you can access your billing history from the Admin Console.

 

https://helpx.adobe.com/in/enterprise/using/manage-invoices.html

 

If its for your personal account, you can check the invoices by following the KB below

 

https://helpx.adobe.com/in/manage-account/using/print-creative-cloud-invoice.html