Blocking Creative Cloud file synchronisation

Forum|Forum|7 years ago
April 1, 2019
5 replies
3351 views

According to a directive from our company's security officer we have to make sure that our users cannot upload any files to any cloud storage services.

I'm having some problems implementing this rule for the Creative Cloud service. If a user copies a file to the directory "%userprofile%\Creative Cloud Files" it then gets automatically uploaded to https://assets.adobe.com/files This is what I need to disable.

I did notice that if I go to the "Creative Cloud" application -> Settings -> Creative Cloud there is a checkbox there that allows to disable synchronisation. However even if we do that for every user there is nothing stopping them from just re-enabling the setting as soon as we stop looking. Ideally I'd like to set a group policy, registry key, ini-file setting or similar to permanently unset that checkbox and grey it out so it cannot be modified anymore.

Does something like that exist?

Creative Cloud

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

This can also be handled in your Admin Console - you can disable file sync and storage:

https://helpx.adobe.com/enterprise/using/manage-adobe-storage.html

https://helpx.adobe.com/enterprise/using/customize-creative-cloud-app.html

A

Abdullah5FE3

Participating Frequently

I have tried DisableFileSync:

The problem is that is works poorly.
I can still upload files and it still syncronizes.

I think that it only helps the first time experience

Kevin Stohlmeyer

Community Expert

Hi @Abdullah5FE3 the first link shows you how to manage storage. If you do not allocate storage to individuals they cannot sync. You can also contact Adobe Support directly via chat using the Support tab, they can walk you through the process step by step.