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June 27, 2024
Question

Business Profile Account Plan Cancelled

  • June 27, 2024
  • 2 replies
  • 202 views

As we are using Adobe business account for our Business, Suddenly we are unable to access our products in adobe account. It shows products are not available. When I check with adobe support team, they informed me your plan was cancelled. Without user consent how plan was cancelled. What can I do further to activate my plan and access my products, Since our license is still valid only.

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    2 replies

    kglad
    Community Expert
    Community Expert
    June 27, 2024

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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    kglad
    Community Expert
    Community Expert
    June 27, 2024

    contact support and adk why the license was canceled.