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Participating Frequently
Jun 27, 2024 4:11 AM UTC
Question

Business Profile Account Plan Cancelled

As we are using Adobe business account for our Business, Suddenly we are unable to access our products in adobe account. It shows products are not available. When I check with adobe support team, they informed me your plan was cancelled. Without user consent how plan was cancelled. What can I do further to activate my plan and access my products, Since our license is still valid only.

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    2 replies

    kglad
    Community Expert
    Community Expert
    Jun 27, 2024 4:43 AM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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    kglad
    Community Expert
    Community Expert
    Jun 27, 2024 4:43 AM UTC

    contact support and adk why the license was canceled.

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