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isabelp93507034
isabelp93507034
Participant
March 24, 2017
Question

Cambio de datos Usuario Producto

  • March 24, 2017
  • 2 replies
  • 330 views

hola. hemos adquirido una licencia de Adobe DC. Se ha invitado a un usuario para descargar el producto, y aun no lo ha hecho. Sin embargo, necesitamos cambiar la dirección de correo electrónico ya que será otro usuario el que finalmente utilice la licencia.

En la Consola de administración no me aparecen los iconos para editar o modificar o eliminar los usuarios. Cual es el problema?

Soy administradora del sistema con derechos completos. No se porque no me aparecen los iconos correspondientes. Gracias por vuestra ayuda

This topic has been closed for replies.

2 replies

S
Adobe Employee
Steve Cordero
Adobe Employee
March 30, 2017

Translated by Google into English:

Hi. We have purchased a license from Adobe DC. A user has been invited to download the product, and has not yet done so. However, we need to change the email address since it will be another user who finally uses the license.

In the Administration Console, icons do not appear to edit or modify or delete users. What is the problem?

I am a system administrator with full rights. I do not know why I do not see the corresponding icons. Thank you for your help

__________________________________________________________________________________________

The steps are available in the Admin Console.  Here is a link and an excerpt:

Manage users in Adobe Enterprise deployments

Resend or revoke invitation

You can resend an invitation to users maybe as a reminder in case some users have not accepted their invitations. You can also revoke invitations that you have sent to users.

Resend or revoke an invitation

  • Choose Pending Invitations.

  • Select the users by clicking the check box next to the email address, and do one of the following:
    • Click to revoke the invitation
    • Click to resend the invitation

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
March 30, 2017

Moving this discussion to the  Enterprise Deployment (Acrobat and Reader) forum.

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