Hi, I graduated from university this year and I just found my school account closed. However, there are some PSD files(my art works) I want to back up. Is there any chance that cloud data on my expired school account to be transferred to my personal ID account? Or just any way to get my Photoshop cloud data back?
Hi @Serendipitous_youth5DA4,
Thank you for reaching out. Here are some steps you can take to try and recover your Photoshop cloud data from your expired enterprise account:
Contact Your School's IT Department
Reach out to your university's IT or Adobe account administrator. They might be able to temporarily reactivate your account or transfer your files to a personal Adobe ID. Please check out the following links for more guidance.
Check for Local Backups
If you had synced your files to a local device, check your computer for any local copies of your PSD files. Sometimes, files are automatically saved in a local Creative Cloud folder.
If you need more assistance, please don't hesitate to reach out to us.
Regards,
^AN
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