can licenses be moved to another acct?

Question

so heres some backstory, we were acquired by another company a few years ago. the new company didnt want to use our old adobe account. so they created their own, now they want ours closed down and the users and licenses moved to the new one.

our old acct is a:

Membership

VIP Select - Level 2

the new account just displays as :

Subscription:

Annual plan, paid monthly

type: DIRECT

we just renewed the licenses on the old VIP acct for another year, so we have time to move things. they no longer want to use our reseller and instead want to buy them direct from adobe. is it possible to move the users and licenses to the new direct account?

SuJoshi · Accepted Answer

@Darren30045290j4wj Kindly work with your Account Manager in Adobe and add the licenses in your new admin console.

Once done, you can export the users from the old console and add them to the new one.

Please ask the users to take the backup of the cloud assets before moving/removing their accounts from the old console.

kglad · Answer

https://helpx.adobe.com/enterprise/using/migrate-existing-users-admin-console.html

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