Skip to main content
Participant
April 21, 2015
Question

can log into adobe experience manager assets

  • April 21, 2015
  • 1 reply
  • 1906 views

I cant log into adobe experience manager assets - Keeps telling me "unable to connect to the server.Try again or contact your administrator"

I am already logged in with a user name and password into creative cloud but I also keep getting this message "we are having trouble verifying your membership" 02 day remaining

    This topic has been closed for replies.

    1 reply

    Atul_Saini
    Legend
    April 21, 2015
    Fambrough
    Participant
    December 28, 2015

    Abul Saini. I also cannot log into adobe experience manager assets,  I have been trying for months and I receive the "unable to connect to the server.Try again or contact your administrator"  However, I am signed into my Creative Cloud account and can use my apps without restriction.  I just cannot update my apps nor can I save on the Cloud and/or retrieve from the Cloud.  I followed all the steps outlined in your answer.  Nothing has changed. Adobe has taken control of my computer and has been unable to correct this problem.  I had to disconnect after spending hours letting tech support work on it.  Please.  Is there a solution?  I do not want to spend all day with tech support if there is not a solution.

    Fambrough
    Participant
    March 8, 2016

    Oops Atul Saini.  I mistyped your name.  I am very sorry.  Sometimes my is working slower than my fingers.  I hope I did not offend. This was not my intention. Did you find out anything?  This problem has not corrected itself. Somehow the Cloud did sync once with my computer.  I have now lost all my personal presets.