Can not access Admin Console

Forum|Forum|6 years ago
May 7, 2020
5 replies
894 views

I put in my user name and password then I get this:

We're sorry.

Something went wrong. We're working on the problem. Please try again later.

This has been going on for two days now.

This topic has been closed for replies.

Tacafy大尉

Legend

lportolese, good morning.
I have been unable to access the Admin Console for two days, but please try accessing it with another browser.
In addition, please access your Adobe account from the official Adobe website and access it from the [Manage Team] mataha [Manage Enterprise] link.

C

CTA

Participant

Same issue. It doesn't let you log into the Admin Console/Account in order to access the support you need - the same error message comes up. Help please?

kglad

Community Expert

do you have a team or enterprise account?

L

lportoleseAuthor

Participant

I think it's an enterprise account. I have approval for users to use CC at home, so I need to add those users to the admin console. We are a public school with 100 CC licenses.

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.