Can not add user to product

I have a user I added. I I click the user, edit, add to product group.

I go to Adobe Pro, click add user. type in user's email. Adobe will not let me add the user to the product.

I can't add the user to the product, and I can't add the product to the user.

Any advice?

This topic has been closed for replies.

Community Expert

Do you have free (unallocated) licences available?

If not, you need first to create a free licence, either by reclaiming a licence from a different user or by acquiring a new licence for the new user.

ABAMBO | Hard- and Software Engineer | Photographer

Sign up