Can not download Dreamweaver within the Creative Cloud Ent with Cloud Packager

Question

Hello everybody,I want to use the Creative Cloud Packager (V 1.15) to download Creative Cloud Enterprise. The download of the Dreamweaver package always fails with the error message "An error has occurred, please try again" As soon I deselect the Dreamweaver, the package is created with all the remaining products. Even the Dreamweaver package alone can not be created, neither the version 18, nor the update 18.2. I have also emptied the cache. Can someone help me please? THX!OS: Windows 10 LTSC 1809[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Moved to Deployment forum... Mod]

florianh8554599 · Accepted Answer

Hi, after trying a few things, I uninstalled the program and used the program AdobeCreativeCloudCleanerTool. After a re-installation it workedThx

alisterblack · Answer

Hi,I tested this and could not replicate the problem.You mention that you emptied the cache - a corrupt cache would be my first thought regarding this issue. Can I double-check that you are referring to the Creative Cloud Packager cache available under the preferences menu - which will allow you to delete it?Does the same problem occur if you try this from another machine or virtual machine?

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