Skip to main content
G
Gulce
Participant
October 4, 2023
Answered

Can not find Adobe XD on Creative Cloud

  • October 4, 2023
  • 1 reply
  • 1710 views

Hello,

We have enterprise for 5 seats but today we couldn't use Adobe XD. Unfortunately, Adobe XD is not available on Creative Cloud anymore. That's why we can't even download it even though we paid for the package. Can you help us?

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    @Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

    If not, it means you do not have access.

    1 reply

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    October 4, 2023

    XD is no longer available for new customers.

    If you previously installed XD you would see it as available, if not it will not be available for download.

    https://helpx.adobe.com/support/xd.html#troubleshooting

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity ExpertCorrect answer
      Community Expert
      October 4, 2023

      @Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

      If not, it means you do not have access.

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices