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Gulce
Participant
Oct 4, 2023 8:47 AM UTC
Answered

Can not find Adobe XD on Creative Cloud

Hello,

We have enterprise for 5 seats but today we couldn't use Adobe XD. Unfortunately, Adobe XD is not available on Creative Cloud anymore. That's why we can't even download it even though we paid for the package. Can you help us?

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    Kevin Stohlmeyer
    Kevin StohlmeyerCorrect answer
    Community Expert
    Oct 4, 2023 6:51 PM UTC

    @Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

    If not, it means you do not have access.

    View reply

    2 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    Oct 4, 2023 6:49 PM UTC

    XD is no longer available for new customers.

    If you previously installed XD you would see it as available, if not it will not be available for download.

    https://helpx.adobe.com/support/xd.html#troubleshooting

     

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      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity ExpertCorrect answer
      Community Expert
      Oct 4, 2023 6:51 PM UTC

      @Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

      If not, it means you do not have access.

      Translate
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