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Participant
October 4, 2023
Answered

Can not find Adobe XD on Creative Cloud

  • October 4, 2023
  • 1 reply
  • 1710 views

Hello,

We have enterprise for 5 seats but today we couldn't use Adobe XD. Unfortunately, Adobe XD is not available on Creative Cloud anymore. That's why we can't even download it even though we paid for the package. Can you help us?

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Correct answer Kevin Stohlmeyer

@Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

If not, it means you do not have access.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
October 4, 2023

XD is no longer available for new customers.

If you previously installed XD you would see it as available, if not it will not be available for download.

https://helpx.adobe.com/support/xd.html#troubleshooting

 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
October 4, 2023

@Gulce Try this link and see if it comes up - https://creativecloud.adobe.com/apps/all/desktop/pdp/xd

If not, it means you do not have access.