Please contact support, as only they have access to account information.
If you have an enterprise/teams subscription then you can contact support via Admin Console
Navigate to Adobe Admin Console > Support
For Personal account, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
You can also contact Adobe via phone, refer the following link
https://helpx.adobe.com/contact/phone.html
You can reach via Twitter as well @AdobeCare
-Manan
AdChoices