Can't cancel my plan

Question

HelloI would like to cancel my plan but not sure why I really can't. When I go to my plans the "cancel plan" option doesn't appear. It looks like I have to contact my administrator but once again I can't, I can't go to the administrator panel either since like I said Im not the admin.Every FAQ or help that Adobe provide doesn't really help me. At last I tried to contact someone through the chat but its only for adminsI only want to cancel the plan for the summer since I don't need the apps right now.Thanks

Dj_Creative_enthusiast · Answer

Hi,

Thank you for posting your query here.

Please contact Adobe Support Team and they can assist you regarding Cancelling the Duplicate Subscription.

You may contact Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI

Hope this helps.

Thank you.

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