Can’t Cancel Team Adobe Subscription – Agents Keep Blaming Technical Issues

I’ve been trying to cancel my Team Adobe subscription, but I cannot find the “Cancel Plan” button in the Admin Console. I’ve contacted Adobe support several times, but every agent keeps telling me there are “technical difficulties” and asks me to wait 2–4 hours each time. This has been going on for days now.

I’m still within my refund period, but I feel stuck because no one has been able to provide a proper solution. Has anyone else faced this issue? How can I actually cancel my subscription without further delays?